Quality and Accreditations
Internal Quality Assurance System
The guarantee of quality given by EAE’s Internal Quality Assurance System (IQAS) forms a key part of our School’s commitment to social responsibility, fully aware of the context of globalization of the employment and university markets in which we operate.
Against this backdrop, through the IQAS, EAE strives to establish a governance model that reliably responds to the challenge of achieving accountability, transparency and uncompromising, rigorous quality.
The essence of our mission involves formulating our own unique way of serving the students, which we achieve not only through the set of services and commitments that we enter into with them, but also and most importantly by developing a mindset focused on quality and continuous improvement as an institutional pledge based on a commitment to transparency throughout the public service that we provide.
The EAE University Centre is an educational institution specializing in tuition programs that lead to different official and institutional Master qualifications, and official Bachelor Degrees, in the field of business administration and management.
The Quality Policy and Objectives of the EAE Barcelona University Centre are set by the Management Board with a firm commitment to ensuring quality, continuous improvement and accountability to stakeholders.
This commitment to quality requires constant improvement in all the School’s areas of activity, taking into account the demands of the learning community and the evolving training needs of the society of which it forms part, in order to contribute towards its progress and wellbeing.
Based on the Quality Policy, EAE has implemented an entire Internal Quality Assurance System, with the following objectives:
· Providing education designed to achieve excellence and guarantee a range of tuition programs aligned with the needs and expectations of the learning community and society in general.
· Promoting awareness, understanding and dissemination of the Quality Policy among all the stakeholders.
· Achieving a commitment to continuous improvement, proposing and executing the actions required.
· Ensuring that the Internal Quality Assurance System is regularly reviewed and updated.
· In short, the EAE Barcelona University Centre committed to ensuring that all its administrative management bodies, lecturers and administration and services staff are involved in attaining full quality as a shared goal that leads to achieving excellence in the course of providing its educational services.
José Luis Fernández
General Director of EAE Business School
8th May 2019
The aim of the Quality Manual is to give an overview of EAE’s Internal Quality Assurance System, designed in accordance with the evaluation model of the AUDIT program, which, in turn, is aligned with the quality assurance criteria and guidelines of the European Higher Education Area (EHEA).
EAE’s Internal Quality Assurance System specifies how the School improves the quality of its qualification programs, their planning and implementation, and the learning results, as well as the teaching and research staff and administration and service staff.
The different chapters of the Quality Manual set out procedures giving a more detailed description of the mechanisms in place at EAE to guarantee the quality of its tuition programs.
EAE’s Internal Quality Assurance System (IQAS) has been designed to differentiate the strategic, support and key processes with the aim of facilitating results analysis and the design, review and implementation of the range of tuition programs, as well as enabling the introduction of the changes required in a cycle of continuous improvement.
Here is a more detailed overview of the process map of the School’s IQAS:
The following processes are derived from EAE’s Internal Quality Assurance System for its university qualifications:
PGC01 - Definition and review of the Quality Policy and Objectives
PGC02 - Design, implementation and quality assurance of tuition programs
PGC03 - Student entry profile and acquisition
PGC04 - Access, admission and enrolment
PGC05 - New student welcome, support and orientation
PGC06 - Tuition implementation
PGC07 - Complementary academic activities
PGC08 - External internships
PGC09 - Mobility management
PGC10 - Tutorial Action Plan
PGC11 - Management of teaching and research staff and administration and service staff
PGC12 - Management and improvement of resources and services
PGC13 - Public information and transparency
PGC14 - Collection, analysis and evaluation of results
PGC15 - Management of cases of non - conformity, corrective and preventive measures
PGC16 - Documentation and record control
PGC17 - Internal audits
> IQAS processes at EAE Barcelona University Centre
> Supervisors of IQAS processes at EAE Barcelona University Centre
EAE gives all stakeholders access to the results achieved by applying the Internal Quality Assurance System.
EAE ANNUAL REPORT
Every year, EAE publishes an Annual Report that gives an overview of the key developments and events that have happened at EAE Business School. This report not only shows data related to EAE’s academic activity, but also the School’s key achievements over the last twelve months, the activities organized, the research conducted, our students’ employability and even a chance to get to know some of the faculty members.
EAE adopts the academic regulations, as well as the policies and other regulations in this and other areas, in accordance with the regulations and policies and of the affiliated universities. Moreover, the School’s own regulations aim to develop and adapt its needs to the regulations of the affiliated university.
The School’s own regulations are applicable and take precedence over the regulations of the universities to which it is affiliated. The affiliated university’s regulations apply in the event that a certain circumstance is not specified in the School’s regulations.
REGULATIONS APPLICABLE AT THE BARCELONA CAMPUS
> Organizational and Operational Regulations of the EAE Barcelona University Centre
> General evaluation and grading regulations of the EAE Barcelona University Centre
> Regulations on Access, Admission and Enrolment of the EAE Barcelona University Centre
> Regulations on issuing official and institutional qualifications and other certificates and diplomas of the EAE Barcelona University Centre
> Regulations on the Bachelor’s Thesis on official undergraduate programs of the EAE Barcelona University Centre
> Regulations on the Master’s Thesis on university Masters of the EAE Barcelona University Centre
> Regulations on the Master’s Thesis on institutional Masters of the EAE Barcelona University Centre
> Regulations on grants, recognition of academic merit and awards of the EAE Barcelona University Centre
> Academic Code of Conduct, and regulations and policies of the EAE Barcelona University Centre
> Regulations on the Documentation and Resource Centre of the EAE Barcelona University Centre
> Regulations on syllabuses and program guides of the EAE Barcelona University Centre
Regulations of the affiliated university, UPC:
> Academic Regulations of Bachelor Degree and Master studies 2019/2020
> Academic Regulations of Bachelor Degree and Master studies 2018/2019
> University Students’ Statute
> Resolution of 11th May 2017, of the General Secretariat of Universities, which published the Agreement of the Universities Council of 10th May 2017, regulating official university Bachelor Degree tuition programs.
> Royal Decree 822/2021, of 28th September, which regulates the organization of university tuition programs and the corresponding quality assurance procedure.
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